Guide
How to check a cleanup company before you hire it
You will be speaking with an independent business, and whether to hire it is up to you. California makes one check easy. Here it is, along with a handful of questions that separate careful companies from careless ones.
The state registration
California has a law for this trade, the Trauma Scene Waste Management Act. Anyone who, as a business, removes human blood, body fluids and related residue from the scene of a death, serious injury or illness must register with the California Department of Public Health. The department's name for them is trauma scene waste management practitioners.
To register, a company has to show a contract with a registered medical waste transporter or with a permitted facility that will take what it removes. The Act also says what becomes of the waste: it leaves the scene as soon as the removal is finished and goes to a permitted medical waste transfer station or treatment facility, or for up to 14 days into a freezer kept for it at the company's premises.
The department keeps the list of registered companies and posts it as a PDF on its trauma scene page. Ask the company for the exact name on its registration, then look for that name in the list.
It matters for money as well. CalVCB, the state's victim compensation program, repays cleanup only where a registered practitioner did it.
Seven questions for the phone or the doorstep
- What name is your CDPH registration under?
- Who takes the waste, and where does it end up?
- What bloodborne pathogen training have your workers had?
- Will I have the scope and the price in writing before you start?
- What could make the price change once you have begun?
- Do you carry liability insurance, and may I see the certificate?
- Will you give me an itemized invoice and photographs for an insurer?
If walls or floors have to be rebuilt
Cleanup often ends with carpet missing or a wall opened up. Putting those back is construction, and the health department's registration says nothing about it. If the same company offers to rebuild, look it up on the Contractors State License Board's Check a License page. Otherwise you will want a separate contractor.
What we check, and what we leave to you
Biohazard Cleanup Indio is a referral service. We don't inspect, license or guarantee the companies, and the wording at the foot of every page says as much. Confirming the registration and the insurance of the company you hire is yours to do. It does not take long.
Questions about registration
Is the registration the same thing as a contractor's license?
No. One comes from the Department of Public Health and is about handling trauma scene waste. The other comes from the Contractors State License Board and is about building work.
The company isn't on the list. Now what?
Ask whether it is registered under a different business name. If it cannot show you a registration, you are entitled to say no.
Ready when the home has been handed back
There is no rush to phone tonight. Once police or the coroner have released the property, a single call reaches a cleanup company that works in Indio and the neighboring desert cities.
One number, any hour
Describe the room or the vehicle in your own words. An independent cleanup company takes it from there, and hiring it stays your choice.
Call (760) 289-3572Answered 24 hours a day, 7 days a week
Calls may be recorded. Read the referral disclosure and the privacy policy.